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Enquête

Votre avis nous intéresse !
Afin de vous offrir le meilleur service et la meilleure qualité possible, aidez-nous à nous améliorer en participant à notre enquête satisfaction clients. Le questionnaire vous prendra environ 5 à 10 minutes de votre temps.

Il sert de base aux futures mesures d’amélioration. Si vous souhaitez être informé des mesures, veuillez laisser vos coordonnées à la fin du questionnaire. 

Merci par avance pour votre participation !

How satisfied are you with the quality of our machines / printers / systems?
How satisfied are you with the quality of our supplies / emblems?
How satisfied are you with the delivery time on our machines / printers / systems?
How satisfied are you with the delivery time on our supplies / emblems?
How do you feel about our reaction to enquiries by telephone, fax, email etc.?
How do you rate the professional competence of your contact persons in our company?
Have you already been in touch with our technical support desk?
How do you rate the competence of the staff on the hotline?
How satisfied are you with the quality of problem-solving of our technical support department?
Did you have to make a complaint about one of our products?
How satisfied are you with our procedure and period of time for handling complaints?
YOUR CONTACT DETAILS

Privacy policy

I agree that my data will be collected, stored and processed for the survey. I have been advised that providing my data is entirely voluntary. I can revoke my consent to the collection, storage and processing of my data at any time, with effect for the future, by email to info@thermo-tex.de.

Detailed information on how user data is handled can be found in the privacy policy.

 

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